Managing Orders
Navigate to Dashboard > Orders to view, filter, and manage all orders placed on your store.
Order List
The order list supports filtering, sorting, and pagination. Use filters to narrow results by:
- Player name, the Minecraft username of the buyer
- Transaction ID, the payment provider’s transaction identifier
- IP address, the IP used during checkout
- Status, such as completed, pending, refunded, or chargebacked
Click Filters above the list to enter criteria, then Apply to update results.
Order Details
Click any order to view its full details, including payment information, associated commands, and customer data.
When you view an order, FluxStore automatically syncs its payment status with the gateway (Stripe or PayPal). This means you always see the current state, even if something changed on the provider’s side.
The detail view shows the transaction ID, gateway, amount, currency, status, and creation date. You can also click View Payment Details to see the full payment information reported by the provider, including payment method and metadata from that provider.
Email History
Scroll down in the order detail view to see all transactional emails sent for the order (confirmations, refund notices, etc.) with timestamps and delivery status.
Creating Manual Orders
Manual orders let you grant items to players outside the normal checkout flow. This is useful for giveaways, compensation, or testing.
Go to Dashboard > Orders, click Create Order, then enter the player’s Minecraft username, select one or more packages with quantities, and click Create. The order is created with a completed status and commands are queued for delivery immediately.
Managing Commands on Orders
You can manage individual commands from the order detail view:
- Add lets you attach a new command to the order. It supports command variables and lets you pick a target server.
- Edit lets you modify the command string of any pending command before it’s delivered.
- Resend will queue a failed or executed command for another delivery attempt.
- Cancel removes a pending command from the delivery queue so it won’t be sent.
Deleting Orders
Deleting an order is permanent and does not issue a refund. All associated data (commands, payment links) is removed. Requires the Delete permission.
Next Steps
- Command Delivery to learn how commands reach your servers
- Refunds & Chargebacks to handle refunds and payment disputes