Configure how FluxStore sends transactional emails to your customers.
Default Email
FluxStore sends transactional emails (purchase confirmations, subscription renewals, password resets, etc.) on your behalf with no configuration required. This works out of the box for all stores.
Custom SMTP
If you want branded emails sent from your own domain, you can configure a custom SMTP server. Go to Dashboard > Settings > Email and toggle Use Own Mail Server, then fill in your SMTP details:
| Setting | Description |
|---|---|
| SMTP Host | Your mail server hostname (e.g., smtp.gmail.com) |
| SMTP Port | Common values: 587 (STARTTLS), 465 (SSL), 25 (unencrypted) |
| Use SSL | Enable SSL/TLS encryption (recommended for ports 465 and 587) |
| Username | Your SMTP authentication username |
| Password | Your SMTP password or app specific password |
You can also configure the sender name, from address, and reply-to address so emails appear branded in your customers’ inboxes.
After saving, click Send Test Email to verify the connection. If the test email does not arrive, check your credentials, spam folder, and that your SMTP server allows external connections.
If your SMTP credentials are incorrect or the server is unreachable, emails will fail silently. Always send a test email after making changes.
Email Logs
Each order tracks the emails sent in connection with it. To view email logs, go to Dashboard > Orders, select an order, and scroll to the Emails section. You can also resend an email from there if a customer did not receive it.